Reference

tebet Privacy Policy For Your Account

tebet Privacy Policy explains what we collect when you open an account, sign in from mobile or desktop, and use wallet options such as DANA, OVO, GoPay and…

Clear data purposesWallet data contextAccount access rightsCookie choices

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What This Privacy Policy Covers

tebet Service availability depends on jurisdiction. Users are responsible for checking local law before access.

This Privacy Policy covers details you provide during the account path, including your contact details, login credentials and phone verification status. It also covers technical records created when you use a phone, tablet or desktop browser, such as device type, browser version, approximate location and security

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events. Payment records can show a selected rail, amount, reference and status for DANA, OVO, GoPay, QRIS, bank transfer or virtual account; we use these records to match account activity and resolve cashier questions, not to request your wallet password. We may process data where local
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law permits and access depends on local law. The policy also explains cookies, retention, account protection and requests to view, correct or remove eligible data. Please read this page before opening an account.

Service availability depends on jurisdiction. Users are responsible for checking local law before access.

CONTACT PATHS

Privacy Help Beside Your Account

A clear contact route helps when you want to understand a Privacy Policy point or check a data request. We ask you to contact support from the same account email or verified phone where possible, so we can separate a genuine request from an unauthorised message. Include the subject of your request, the account identifier you can safely share, and any relevant payment reference. From Yogyakarta, Jakarta or another supported Indonesian location, you can use the support chat route shown beside account and cashier help, where local law permits.

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Policy questions

Use support chat to ask which account, device or cookie record relates to your question. We will explain the relevant Privacy Policy section and may request a verification step before discussing personal details.

Wallet records

For a DANA, OVO, GoPay or QRIS data query, share the payment reference rather than a wallet password or PIN. We can check the recorded rail, status and account match through the cashier support path.

Account access

If you cannot reach your account to make a privacy request, contact support with your registered phone or email. We will use account checks before changing contact details or disclosing stored personal data.

DATA PRACTICES

How We Handle Your Data

Our Privacy Policy is tied to practical account events rather than broad statements.

Account details

When you open an account, we use your submitted contact details and phone verification status to create access and send…

Device signals

Signing in on a mobile browser or desktop can create records such as device type, browser details, session time and…

Wallet references

A DANA, OVO, GoPay, QRIS, bank transfer or virtual account record may include a reference, selected rail, amount and status.

Cookies

Cookies can remember a session choice, support security and show whether an account page loads correctly.

Retention

We retain account, security and transaction records for as long as needed for the stated service purpose, account protection, dispute…

Change requests

To request access, correction or deletion of eligible personal data, contact support chat from your account route.

Privacy Policy Answers For tebet

These Privacy Policy answers focus on the questions you may have before opening an account or contacting us about stored data. They cover account records, wallet references, cookies, device access and requests for changes. If your situation is not listed, use the support chat path and avoid sending a wallet PIN, password or full payment credentials.

The tebet Privacy Policy covers account details, phone verification, sign-in and device records, cookies, support messages and payment references. It explains why we use each category, how retention works and how you can request access, correction or deletion where applicable.

No. Our Privacy Policy describes payment references and status records for DANA, OVO, GoPay and QRIS, not your wallet password or PIN. For a cashier question, share the transaction reference through support chat and keep secret credentials private.

Phone verification connects an account to a contact route and helps protect access when you sign in or request an account change. We record the verification status and related account event, then handle that data according to this Privacy Policy.

Yes, you can contact support chat from your account route and request a correction. Tell us which detail is inaccurate, such as an email or phone number, and complete the requested identity check before we update the record where applicable.

The Privacy Policy covers cookies used to support sessions, security and page operation on mobile browsers. Your browser controls some cookie settings. Blocking essential cookies can prevent sign-in or make account pages work differently, while non-essential choices may be adjustable.

We keep records for the time needed to provide account access, protect sessions, reconcile wallet activity, handle disputes or meet legal duties. The exact period can depend on the record type and applicable local law; support can explain a specific category.

Where local law permits, contact support chat using your registered account route and state that you are making a data request. Include the record category, such as device activity or a QRIS reference, and complete verification before we respond.

tebet Privacy Policy For Your Account

Privacy Help Beside Your Account

Policy questions

Wallet records

Account access

How We Handle Your Data

Account details

Device signals

Wallet references

Cookies

Retention

Change requests

Privacy Policy Answers For tebet

01 What does the tebet Privacy Policy cover?

02 Does tebet store my DANA, OVO, GoPay or QRIS password?

03 Why does tebet collect phone verification data?

04 Can I ask tebet to correct my personal data?

05 How does the Privacy Policy treat cookies on mobile?

06 How long does tebet keep account and wallet records?

07 Where local law permits, how can I request my data?

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